Invoice, tax and customs
| Your invoiceOn the product delivery you will receive the order-invoice. The invoice is issued according to the data indicated on the order and includes an overview of the order, as well as all necessary data in terms of taxes. You can also specify the company name during the input of your order data, then the invoice will be issued to this company name.
Bei der Eingabe Ihrer Rechnungsadresse können Sie auch einen Unternehmensnamen angeben, auf den die Rechnung ausgestellt werden soll. |
| Return to top  |  | Change your invoice dataIf you wish a change of your invoice data afterwards, so please inform us by sending an e-mail to service@artificial-trees-store.com |
| Return to top  |  | Value-added tax and tax-reimbursementThe products of our shop are sold with the legal value-added tax of the Federal Republic of Germany.
Customers from countries within the EU get the prices without the legal value-added tax being billed, if at the time of order the USt ID of the customer is given.
Customers from the non-EU countries can shop VAT-free.
Since the invoice-/ shipping address of our customers is unknown until ordering, the prices are quoted without value-added tax only shortly before the end of the ordering process. |
| Return to top  |  | Information about customs dutyOn delivery to non-EU countries, duties and import sales tax, if necessary, will arise in addition to the dispatch charges. The customer will be billed for the costs of the custom payment by the haulier or by us according to the effort. The import sales tax has to be paid directly and by the customer himself. You can get detailed information at the responsible customs authorities of the importing country. |
| Return to top  |  | No minimum order valueOur shop has no minimum order value. We always try to offer the best prices for our customers. Therefore, our costs are only covered by orders exceeding €20.00. To be able to offer the best prices to all customers, all orders below €20.00 will be added a low order fee of €5.00. |
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