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the convenient online shop with the large offering.
Artificial Trees - Artificial Plants - Artificial Palms at Artificial Trees-Store

Artificial Trees, Artificial Plants, Artificial Palms - Store
- the large online shop for artificial flowers and plants -

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Shopping Cart & Checkout
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How can we help?

 How can we help?

Registration, Login and Account information

  • General
  • Shopping without registration
  • How to open a personal account
  • Returning customers
  • Registration for dealers and partners

Payment and Security

  • General security information
  • Payment by credit card
  • Payment by Check/Moneyorder
  • Payment by Cash-on-delivery
  • Payment by PayPal
  • Invoice payment

Shipment and Delivery

  • Information about delivery
  • How to change the delivery address
  • Delivering methods and costs
  • Online shipment tracking
  • Problems with the delivery
  • Domestic subsequent delivery

Your order status - We keep you informed

  • Information about the status of your order
  • Confirmation of the receipt of order
  • Expected date of dispatch and delivery
  • How to change an order
  • Cancellation or change of an order

Invoice, tax and customs

  • Your invoice
  • Change your invoice data
  • Value-added tax and tax-reimbursement
  • Information about customs duty
  • No minimum order value

Returns and Refunds

  • General information on the return of products
  • How to return a product
  • Step by step to a successful return
  • The processing time of your refund
  • How to complain about a faulty product

Support and Guarantee

  • 2-year manufacturer´s warranty
  • Problems with our products - we will help!

The Security of your data

  • Data protection & safety
  • Secure shopping cart
  • Storage of data of the credit card and account data

Revocation of your order

  • Extended revocation period
  • Your Right of revocation
  • Consequences of revocation
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